Support Plan (Care Pack)

Reliable uptime, fast help, and proactive optimization. We monitor, update, and improve your website — so you can focus on the business.

What’s included in the Care Pack

Plan levels

PlanIncludesPrice (from)
BasicSecurity updates, backups, email support (response within 24h)€X / month
StandardBasic + performance optimization, monitoring, monthly report€X / month
PremiumStandard + priority support (within 4h), 24/7 incident handling€X / month

Prices may vary depending on traffic, complexity, and integrations. Contact us for a tailored quote.

How it works

  1. Onboarding: Review your environment, set baseline, define SLA.
  2. Operations: Updates, monitoring, backups & improvements per plan.
  3. Report & roadmap: Monthly report with recommendations—your priorities drive next steps.

FAQ

How fast do I get help?

Is there a commitment period?

What’s not included?

Ready for worry-free operations?

Book a free needs brief — we’ll match the right plan and start within 5 days.