Support Plan (Care Pack)
Reliable uptime, fast help, and proactive optimization. We monitor, update, and improve your website—so you can focus on the business.
What’s included in the Care Pack
- Priority support (email/phone)
- Security updates (WordPress, themes, plugins)
- Backups & restore
- Performance optimization & image compression
- Monitoring & incident handling
- Technical SEO hygiene (baseline)
- Monthly report: status, actions & recommendations
- Staging/testing for major updates
- Advisory (roadmap & prioritization)
Plan levels
| Plan | Includes | Price (from) |
|---|---|---|
| Basic | Security updates, backups, email support (response within 24h) | €X / month |
| Standard | Basic + performance optimization, monitoring, monthly report | €X / month |
| Premium | Standard + priority support (within 4h), 24/7 incident handling | €X / month |
Prices vary depending on traffic, complexity, and integrations. Ask for a tailored quote.
How it works
- Onboarding: We review your environment, set a baseline, define SLA.
- Operations: Updates, monitoring, backups and improvements per plan.
- Report & roadmap: Monthly report with recommendations—your priorities drive next steps.
FAQ
How fast do I get help?
Is there a commitment period?
What’s not included?
Ready for worry-free operations?
Book a free needs brief—we’ll match the right plan and start within 5 days.